After-Sales Service-Optical Product Line

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After-Sales Service (2)

Product Issues

Q: Do you provide repair services?

A：

Our products come with free repair services within the warranty period. After the warranty period expires, we are still happy to provide repair services, but there will be corresponding fees based on the specific repair requirements. For more details on our warranty policy, please refer to the relevant documents.

Returns

Q: Can I return products if I bought the wrong item or bought too many?

A：

For items that comply with our return policy, you have the right to request a return. Please refer to our warranty policy for specific conditions and warranty periods.